Patient FAQ

What medications are included and how much do they cost?

Teams by Beam ships over 700 commonly utilized medications directly to your doorstep in collaboration with Mark Cuban Cost Plus Drug Company. You can find a complete list of medications on their website.

‍As the list of affordable medications continues to evolve, our goal is to provide you with the best value for your medications at all times.

Can I use my HRA, FSA, or HSA to pay for Teams by Beam?

Your monthly subscription is paid by your employer. You are not able to use HRA, FSA, or HSA or monthly subscription.

Employees are able to use their HRA, FSA, and HSA to pay for prescriptions medications, add-on services like home patient monitoring, and at home medical studies. Here is a good article from Optum to get more information.

Teams by Beam is a concierge medical service membership and is not an insurance plan. Services may vary based on location. Please see our Terms of Use for more information.

Are there any costs to employees?

Can my employer see my medical or visit information?

No.

Employers do not have access to employees’ medical charts or how often a particular employee sees a provider. They may receive general numbers, i.e. “There were 100 active patients last month and there were 130 visits in total.”

How do I contact my provider?

You can get in touch with your provider(s) through:

• The SPRUCE app, using:
• HIPAA-compliant chat messages
• HIPAA-compliant video call
• SMS
• Phone Call

Once your employer has been onboarded, you will receive information on how to access care and setup appointments.

‍Teams by Beam is a concierge medical service membership and is not an insurance plan. Services may vary based on location. Please see our Terms of Use for more information.